Cafe Manager

We’re seeking a passionate and experienced Cafe Manager to oversee and manage the operational functions of our retail areas of our new venture at One Southwark Bridge. This is a unique opportunity to make a significant impact in a brand-new setting at a prime location in London. If you thrive in new environments and enjoy wearing many hats at the beginning of new openings, and if you enjoy taking initiative, driving excellence, and building a positive and efficient team culture, this role is for you.

RESPONSIBILITIES:

• Overlook the operations of the OSB Café as well as being a key support for the other retail areas and hospitality
• Drive the business financially to ensure that targets are met.
• Create and implement revenue growth strategies and product development.
• Support and develop all retail teams. 
• Maintaining awareness of market trends, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.
• Overlook financial reporting against retail budgets, labour, and variables. Analyse sales figures and forecast future sales.
• Ensure health and safety protocols are followed, including food safety, accident reporting, and general maintenance.

REQUIREMENTS:

• Previous experience in retail/cafe management, preferably in a hospitality setting.
• Strong leadership and team management skills
• Ability to drive sales growth and improve profitability.
• A passion for delivering high standards of hospitality and customer service.
• Ability to work in a fast-paced and dynamic environment.
• Exceptional communication and interpersonal skills.
• Enthusiasm for learning and adapting to new tasks.

  WHAT DO WE OFFER IN RETURN?

• Shift pattern mostly Monday to Friday
• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses in line with the length of service.
• One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back
• Retail, Grocery and Gym Discounts
• Cycle to Work Scheme
• Refer your friend scheme
• Learning and Development Portal and further education with apprenticeship programs
• G&F Support Scheme
• WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

Green & Fortune is a vibrant, award-winning independent hospitality company with creativity at its core. Since launching in 2008, we’ve built a strong reputation for delivering exceptional food, innovative events, and outstanding customer experiences across both retail and events.

Our portfolio spans five iconic London venues: Kings Place in King's Cross, Sea Containers, Rose Court, One Southwark Bridge on the South Bank, and Central Hall in Westminster. Across these locations, we operate restaurants, cafés, staff dining facilities, and events spaces that reflect our fresh and forward-thinking approach to hospitality.

Hospitality is in our blood, and people are at the heart of everything we do. We’re passionate about building teams who genuinely care—individuals who are committed to creating memorable experiences and making our customers happy.

If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role.

Our organisation is committed to fostering a diverse, equitable, and inclusive workplace, encouraging individuals from all backgrounds to apply and join us in creating a vibrant and supportive environment. We fully support individuals with disabilities throughout the recruitment process. If you have a disability and require assistance, please contact our People team at people@greenandfortune.co.uk to discuss any necessary adjustments. We appreciate every applicant who submits their CV; however, only successful candidates will be contacted.

Please note that you must be eligible to work in the UK.